Workshop Overview
The Leadership Skills workshop is intended to help participants develop and improve interpersonal, group, team and leadership skills. The workshop is targeted to those in management or leadership roles in business, industry, academia or volunteer organizations. However, anyone interested in further developing these skills in dealing with people and working within any type of organization will benefit from the workshop. The format for the workshop includes the presentation of the core material and interactive participation; using exercises, case studies and open discussion.

Workshop Content

1. Introduction
   • Definition of Leadership
   • Interpersonal Effectiveness
2. Leadership
   • Attributes of a Leader
   • Difference between management skills and leadership skills
   • Being a Leader
   • Holistic Communications
3. Interpersonal communications
   • Personal Interactive Skills
   • Jungian type personality indicators
   • Myers-Briggs Self Evaluation
   • Motivating
   • Maslow’s Hierarchy of Needs
   • Team Building
   • Coaching
4. Conflict Management
   • Thomas-Kilmann Conflict Styles
   • Self Evaluation
   • Situations to use conflict styles and consequences
   • Confronting Conflict
5. Problem Solving and Decision Making
   • Formal techniques, eg. KT, Alamo, Cause Mapping, etc
   • Brainstorming
   • Synergistic Decision Making